Shipping policy
Shipping
Our goods travel with Corrieri Sicuri and are insured in case of breakage. For packaging we use specific products such as double wave cardboard, bubble wrap, air bags in order to guarantee maximum safety. In the rare event that a product arrives damaged, however, we will be ready to send another replacement so our end customers can really buy and sleep peacefully. We carry out shipments in Italy and abroad. We accept the following payment methods: Bank Transfer, Card, Payment in Interest-Free Installments with KLARNA or Cash on Delivery (only for Italy)
Processing time
If the product is ready for delivery, we generally ship the next day. If, on the other hand, the product should not be available immediately, however being the direct producers, we will create it for you in about 10 working days (artisanal timing, to find out more click on The stages of our processing).
Expected shipping times
Italy: 24 - 48 hours
North America : 5 - 6 business days
Europe : 4 - 5 working days
Australia, New Zealand and Oceania : 5 - 6 working days
Asia Pacific : 5 - 6 business days
Latin America and the Caribbean : 5 - 6 business days
North Africa and Middle East : 3 - 5 working days
Sub-Saharan Africa : 3 - 5 working days
We will do our best to meet the estimated shipping times, but cannot guarantee them. The actual delivery times depend on the shipping method chosen and/or also on a series of natural circumstances or force majeure (bad weather, strikes, work in progress, demonstrations ...)
Customs duties and taxes on imports
Buyers are responsible for any applicable customs duties.
We are not responsible for any delays caused by customs inspections.
Our goods travel with Corrieri Sicuri and are insured in case of breakage. For packaging we use specific products such as double wave cardboard, bubble wrap, air bags in order to guarantee maximum safety. In the rare event that a product arrives damaged, however, we will be ready to send another replacement so our end customers can really buy and sleep peacefully. We carry out shipments in Italy and abroad. We accept the following payment methods: Bank Transfer, Card, Payment in Interest-Free Installments with KLARNA or Cash on Delivery (only for Italy)
Processing time
If the product is ready for delivery, we generally ship the next day. If, on the other hand, the product should not be available immediately, however being the direct producers, we will create it for you in about 10 working days (artisanal timing, to find out more click on The stages of our processing).
Expected shipping times
Italy: 24 - 48 hours
North America : 5 - 6 business days
Europe : 4 - 5 working days
Australia, New Zealand and Oceania : 5 - 6 working days
Asia Pacific : 5 - 6 business days
Latin America and the Caribbean : 5 - 6 business days
North Africa and Middle East : 3 - 5 working days
Sub-Saharan Africa : 3 - 5 working days
We will do our best to meet the estimated shipping times, but cannot guarantee them. The actual delivery times depend on the shipping method chosen and/or also on a series of natural circumstances or force majeure (bad weather, strikes, work in progress, demonstrations ...)
Customs duties and taxes on imports
Buyers are responsible for any applicable customs duties.
We are not responsible for any delays caused by customs inspections.
